Shipping policy

Shipping & Delivery – Therapy of Flowers

At Therapy of Flowers, every order is prepared with care — from the moment your seeds are packed to the day they arrive at your door.

We offer thoughtfully arranged delivery across the Baltic States and the European Union, combining reliable logistics with a seamless customer experience.

Order Processing

Each order is carefully packed within 3–5 business days after payment confirmation.

Once your parcel has been dispatched, you will receive a tracking number via email, allowing you to follow its journey every step of the way.

Please note: During peak planting seasons (February–May), processing times may be slightly longer due to high demand.

Orders are processed on business days only (Monday–Friday, excluding public holidays).

Delivery Within the Baltic States

For customers in Latvia, Estonia, and Lithuania, we offer flexible delivery options.

OMNIVA Parcel Terminals
Simple and convenient pickup at a time that suits you.

Postal Delivery (via Latvijas Pasts)
Delivered to your nearest post office.

Shipping Rates

Latvia — from 3.65 EUR
Estonia & Lithuania — from 6.95 EUR

Estimated delivery: 2–7 business days after dispatch

Poland

Orders are shipped via DPD service.

Estimated delivery: 3–7 business days

European Union Delivery

Orders are shipped via Latvijas Pasts registered international service.

Shipping rates: 6.95–20.00 EUR

Estimated delivery: 7–15 business days after dispatch

Each parcel includes tracking.

Estimated Delivery Times

Baltic States — Up to 7 business days
Poland — 3–7 business days
Central Europe — 7–12 business days
Western Europe — 10–15 business days
Southern & Eastern Europe — 10–15 business days

A Thoughtful Logistics Network

Once your parcel leaves Latvia, delivery continues through trusted local postal operators.

Examples:

Germany — Deutsche Post
France — La Poste
Italy — Poste Italiane
Spain — Correos
Netherlands — PostNL
Belgium — bpost
Austria — Österreichische Post
Sweden — PostNord
Finland — Posti
Denmark — PostNord
Ireland — An Post
Portugal — CTT Correios
Czechia — Česká pošta
Slovakia — Slovenská pošta
Hungary — Magyar Posta
Romania — Poșta Română
Bulgaria — Bulgarian Posts
Croatia — Hrvatska pošta
Slovenia — Pošta Slovenije
Greece — ELTA
Cyprus — Cyprus Post
Luxembourg — POST Luxembourg
Norway — Posten Norge

Plant Health & Customs Information

All seeds sold by Therapy of Flowers comply with EU plant health regulations.

EU shipments: No phytosanitary certificate required.

Outside the EU (including Norway):
Please check local import requirements before ordering.

Therapy of Flowers cannot be responsible for parcels delayed, returned, or seized by customs authorities.

Lost or Damaged Parcels

If your parcel arrives damaged or does not arrive within the estimated timeframe:

Please contact us within 14 days of the expected delivery date:

hello@therapyofflowers.com

We will work with the carrier to resolve the issue as quickly as possible.

For additional information, please see our Return & Refund Policy.

Important Notes

• All shipments include tracking
• Delivery may be completed to a local post office or parcel pickup point
• International deliveries follow postal agreements between countries
• Estimated delivery times are shown at checkout before purchase confirmation

If You Don't See Your Country

We are always happy to help.

Contact: hello@therapyofflowers.com